Privacy policy

Privacy policy

Effective: May 05, 2018

We are at Shipcosts and its subsidiaries, understand that your privacy is important to you and are committed to respect and protect your personal data. We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. As part of our ongoing commitment to transparency, and in preparation for new data protection laws that take effect 25th May 2018, we have explained by this Privacy Policy how Shipcosts collects, uses and discloses information, and what choices you have with respect to the information.

When we refer to “Shipcosts”, we mean the Shipcosts AS entity that acts as the controller or processor of your information.

Applicability of This Privacy Policy

This Privacy Policy applies to Shipcosts’s website and the associated Shipcosts’s mobile and desktop applications (collectively, the “Services”), inter alia, Jurnez at, and other Shipcosts’s websites (collectively, the “Websites”) and other interactions (e.g., customer service inquiries, user conferences, etc.) you may have with Shipcosts. If you do not agree with the terms, do not access or use the Services, Websites or any other aspect of Shipcosts’s business.

Information we collect

We collect personal information on certain areas of the Sites to provide services to you. The personal data collected varies across the Sites and may include information that you provide, such as your name, position, company name, mailing address, e-mail address, telephone number. For example, you need to create account and login to the system. When you choose to share your information with us, we collect and use it.

Public and Private information.

The account information including your company details, payment information and information to communicate with your company, is private. We do not share this information with third parties except of the cases stipulated by law. We may also automatically collect information about the devices you use to interact with our Sites. The information we automatically collect may include IP address, device identifier, web browser, and browsing information collected through cookies, web beacons, pixels, clear gifs, and other similar technologies (collectively “Cookies and Other Tracking Technologies”) on our Sites. We may also automatically collect information about how you use the Sites, such as what you have searched for and viewed on the Sites. The information automatically collected will be associated with any personal data you have provided.

When using Jurnez, some personal information will be disclosed to the groups of travellers, such as each crew member’s name, telephone number, email address, locations and documentation required by the crew change logistic. In this case, each crew member will give his/her consent to use the information via mobile application Jurnez. We will not share the information about the crew members with the third parties except of the cases stipulated by law. Moreover, we take it seriously and we apply security measures to keep personal information of the companies and its crews confidential.

As Jurnez is private communication tool, the information on the crews dislocations and traveling plans are kept strictly inside the company-user and traveling groups and never be public.

We use Strip as payment system and thus we do not have access to companies’ bank cards information, this is handled by Stripe.

How you access and control the information you share with us.

You can review and update your personal information using your account settings section or by contacting us at

Use of information

The personal data we collect may be used where we have your specific consent to do so, or where Shipcosts has a legitimate interest in or other legal basis for processing such information. In some situations, the collection of personal data may be required for the operation of the Sites or to provide certain services or products. Shipcosts and Jurnez use your personal data to fulfil your requests for information, process your requests to participate in conferences and events, personalize content that you view or receive on the Sites, evaluate and improve our services, distribute newsletters and updates to you, recruit and evaluate job applicants, analyze the Sites’ performance and functioning, publish your letters to the editor or comments, prevent fraud, enforce our terms of use, comply with all applicable laws and corporate reporting obligations, enforce Shipcosts’s agreements, and accomplish other purposes you may initiate or request. We may keep any of your personal data on file and use it to contact you.

Shipcosts may use first and third-party Cookies and Other Tracking Technologies to manage our Sites and our services and collect analytics about how you use them. The information provided throughout this Privacy Policy about cookies also applies to these other tracking technologies.

Data recipients and data transfers

Shipcosts and Jurnez will not intentionally disclose or transfer your personal data to third parties without your consent, whether for such third parties’ own marketing purposes or otherwise, except as follows.

We may disclose information about you:

  • If we are required to do so by law or legal process;
  • To law enforcement authorities or other government officials;
  • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
  • If disclosure is necessary to protect the vital interests of a person;
  • To protect our property, services and legal rights;
  • To prevent fraud against Shipcosts, our subsidiaries, affiliates and/or business partners;
  • To support auditing, compliance, and corporate governance functions; or
  • To comply with any and all applicable laws.

We maintain processes designed to ensure that any processing of personal data by third party service providers is consistent with this Privacy Policy and protects the confidentiality, availability, and integrity of your personal data.

In addition, we may disclose or transfer your personal data in the event of a re-organization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.

Link to third-party sites

Shipcosts may provide links to third-party websites or information as a service to our users. If you use these links, you will leave the Sites. We recommend that you consult the privacy statements of all third-party websites you visit. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Shipcosts of the third party, the third- party website, or the information contained therein, and Shipcosts shall not be responsible or liable for your use thereof. Such use shall be subject to the terms of use and privacy policies applicable to those sites.


Shipcosts has implemented generally accepted standards of technology and operational security to protect personal data from loss, misuse, alteration, or destruction. Only authorized Shipcosts’s personnel and third-party service providers are provided access to personal data, and these employees and service providers are required to treat this information as confidential. Despite these precautions however, Shipcosts cannot guarantee that unauthorized persons will not obtain access to your personal data.

Data retention policy

Shipcosts and Jurnez retain personal data, as necessary, for the duration of the relevant business relationship. We may also retain personal data for longer than the duration of the business relationship should we need to retain it to protect ourselves against legal claims, use it for analysis or historical record-keeping, or comply with our information management policies and schedules. We keep Log Data not more than 18 months after deletion of the company account. For requests for access, corrections, or deletion, please use the contacts below.


The Sites are not designed for or directed at children 13 years of age or younger, and Shipcosts does not intentionally collect or maintain personal data about anyone under this age.

Your rights

You have the right to request access to the personal data that we have collected about you for the purposes of reviewing, modifying, or requesting deletion of the data. You may also have the right to request a copy of the personal data that we have collected about you and to have any inaccuracies in that data corrected. In certain circumstances, you may also request that we cease processing your personal data.

If you would like to make a request to access, review, or correct the personal data we have collected about you, or to discuss how we process your personal data, please contact us at To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal data. We will make reasonable attempts to promptly investigate, comply with, or otherwise respond to your requests as may be required by applicable law.

You may unsubscribe from mailing lists or any registrations on any of the Sites. To do so, please either follow instructions on the page of the Site on which you have provided such information, subscribed or registered or contact us at the address provide at the bottom of this Privacy Policy.


By using the Sites, you consent to the collection, use, and storage of your personal data by us in the manner described in this Privacy Policy and elsewhere on the Sites.


We may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal data and will always be at available on our website If we make a change to this policy that, in our sole discretion, is material, we will notify you via email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you will need to agree to be bound by the revised Privacy Policy.

Contact us

If you have any questions about our Privacy Policy, please contact us at:

Shipcosts AS

Dronningens gate 5/7

3211 Sandefjord